![]() In addition to pointing to fake reviews' ability to "tarnish Amazon's brand," the company's complaints cite bad publicity that it has received from media coverage of the proliferation of fake reviews. Amazon says fake reviews are tarnishing its brandĪmazon is concerned about fake reviews deterring people from buying and selling on Amazon. It also wants the companies to "disgorge their profits" and pay treble damages and attorney fees. We don't force or incentivize our users to do 5-star reviews."Īccording to Amazon's Seller Central website, "If you decide to ask a buyer to leave a review, you may not ask for a positive review or ask for reviews only from buyers who had a positive experience, nor may you ask customers to change or remove their review, or attempt to influence the review."Īmazon is looking to shutter AppSally and Rebatest and acquire information from the companies so it can identify associated reviews and participating parties. ![]() Users themselves to do the review on Amazon or not, as long as they complete the trial reports on Rebatest, they will get the rebate back. "What we do is help the sellers collect some useful opinions from our users after they use the products before the products are put into the market. "We didn't encourage our users to do fake reviews," the rep said. When asked for comment, a Rebatest spokesperson told Ars Technica the company is "very shocked" about the complaint. The filing also says reviewers may no longer be eligible for purchase refunds if they don't provide enough positive reviews. Amazon believes AppSally and Rebatest are hurting customer trust by selling packages that let sellers pay for positive reviews of their products.Īmazon's Community Guidelines say that "creating, modifying, or posting content in exchange for compensation of any kind, (including free or discounted products, refunds, or reimbursements)" and "offering compensation or requesting compensation (including free or discounted products) in exchange for creating, modifying, or posting content" is not allowed.īut according to one of Amazon's lawsuits, AppSally sells at least 16 different packages offering Amazon reviews. The claims: 5-star reviews for saleĪmazon's two lawsuits in the King County Superior Court in Seattle against AppSally ( PDF) and Rebatest ( PDF) provide in-depth details of fake review packages purportedly offered by the companies, which have both been operating since at least 2018. On Tuesday, the company filed lawsuits against AppSally and Rebatest, firms that Amazon claims sell "fake" positive Amazon reviews. After being pressed by the media and government organizations about paid reviews on its site, Amazon is taking its fight against compensated reviews to the courts.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |